Privacy at a Glance — These cards summarize the key principles of betapk's Privacy Policy. They are for orientation only; the full legal text below governs all data processing activities conducted by betapk.
What We Collect
betapk collects the personal and financial information you provide during registration, account use, and transactions — including your name, mobile number, government ID details, and payment account information. We also collect technical usage data automatically.
Why We Collect It
betapk uses your data to operate your account, process payments, verify your identity, prevent fraud, comply with Philippine law, and improve platform performance. We do not sell your personal data to third parties for commercial marketing.
How We Protect It
betapk uses SSL encryption, access controls, and data minimization practices to keep your information secure. Personal data is retained only as long as necessary for the purposes stated or as required under applicable Philippine regulations.
Third-Party Sharing
betapk shares your data only with service providers essential to operating the platform — such as payment processors and game studios — and with regulatory or law enforcement authorities where required. No data is sold to advertisers.
Your Rights
Under the Philippine Data Privacy Act, you have the right to access, correct, and request deletion of your personal data held by betapk. You may also object to certain processing activities and withdraw consent where consent is the legal basis.
How to Contact Us
For any privacy-related enquiries or to exercise your data rights, contact the betapk support team via live chat at betapk.cam, Facebook Messenger, Viber, or email at [email protected]. We aim to respond within five business days.
01 Introduction
betapk ("we", "us", "our") is committed to protecting the personal information of all individuals who use the betapk platform at betapk.cam (the "Platform"). This Privacy Policy describes how betapk collects, uses, discloses, stores, and protects personal data in accordance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and all applicable issuances of the National Privacy Commission of the Philippines (NPC).
This Privacy Policy applies to all registered Players, account applicants, website visitors, and any other individuals whose personal information is processed by betapk in connection with the operation of the Platform. It covers all data processing activities conducted via the betapk website, mobile-optimized interface, customer support channels, payment processing systems, and all related services.
By registering for a betapk Account or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein. If you do not agree with the terms of this Privacy Policy, you should discontinue use of the Platform and may request account closure as described in our Terms & Conditions.
02 Data Controller
For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, betapk is the personal information controller responsible for the collection and processing of your personal data in connection with your use of the Platform. betapk determines the purposes and means by which your personal information is processed.
betapk has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with data protection obligations under Philippine law, handling data subject requests, and acting as the primary point of contact for data privacy enquiries. Contact details for the DPO are provided in Section 14 of this Policy.
Data Privacy Act Compliance: betapk processes personal data in compliance with the general data privacy principles under the DPA: transparency, legitimate purpose, and proportionality. Data collected is limited to what is necessary for the stated purposes, and processing is conducted only where a valid legal basis exists.
03 Personal Data We Collect
betapk collects personal data through several channels, including information you provide directly during registration and platform use, information generated through your interactions with the Platform, and information obtained from third-party service providers where permitted by law. The categories of personal data collected include the following:
3.1 Information You Provide Directly
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, government-issued ID type and number (e.g., PhilSys National ID, passport, driver's license) |
| Contact Data | Philippine mobile number, email address, city of residence |
| Account Data | Username, encrypted password, account preferences, communication preferences, responsible gaming settings |
| Financial Data | GCash number, Maya account number, bank account details (BPI, BDO, Metrobank), USDT wallet address, Coins.ph account details; deposit and withdrawal history |
| Verification Data | Photographs or scans of government-issued identification documents submitted for KYC purposes; selfie images submitted for identity verification |
| Communications Data | Support chat transcripts, Messenger and Viber message history with betapk support, email correspondence |
3.2 Information Collected Automatically
- Device and Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
- Usage Data: Pages visited on the Platform, game sessions initiated, betting activity, session duration, clickstream data, and navigation patterns.
- Transaction Data: Records of all deposits, withdrawals, bonuses claimed, bets placed, and game outcomes associated with your Account.
- Geolocation Data: Approximate location data derived from your IP address, used for jurisdictional compliance verification. betapk does not collect precise GPS location data.
- Cookie and Tracking Data: Information collected via cookies and similar technologies as described in Section 9 of this Policy.
04 Purposes of Processing
betapk processes your personal data only for the following specified, legitimate purposes:
- Account Registration and Management: To create, maintain, and manage your betapk Account, verify your identity, and provide you with access to Platform features and services.
- Payment Processing: To process deposits, withdrawals, and other financial transactions conducted through your betapk Account via GCash, Maya, BPI, BDO, Metrobank, 7-Eleven, USDT, and Coins.ph.
- KYC and Regulatory Compliance: To verify your identity and age (21+) as required by applicable regulations, to conduct anti-money laundering (AML) screening, and to meet all other regulatory obligations applicable to online gaming operations in the Philippines.
- Platform Operation and Improvement: To operate, maintain, and improve the betapk platform, including debugging, testing, analytics, and product development activities.
- Customer Support: To respond to your enquiries, resolve disputes, process complaints, and provide technical assistance through betapk's 24/7 support channels.
- Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activity, unauthorized account access, bonus abuse, and any other conduct that violates betapk's Terms & Conditions or applicable law.
- Responsible Gaming: To support responsible gaming initiatives, including monitoring for problem gambling indicators, applying player-requested account restrictions, and communicating responsible gaming resources.
- Legal Obligations: To comply with legal requirements, respond to regulatory enquiries, enforce betapk's Terms & Conditions, and cooperate with law enforcement authorities where required by law.
- Service Communications: To send you account-related communications, including transaction confirmations, security alerts, and policy updates. With your consent, to send promotional communications about betapk offers and promotions.
No Data Selling: betapk does not sell, rent, or trade your personal information to third-party advertisers, data brokers, or commercial marketing organizations. Your personal data is used exclusively for the purposes stated in this Policy and is never monetized through external data sales.
05 Legal Basis for Processing
betapk relies on the following legal bases under the Data Privacy Act of 2012 for the processing of your personal data:
- Contractual Necessity: Processing is necessary for the performance of the contract between you and betapk (as set out in the Terms & Conditions), including account management, payment processing, and game service delivery.
- Legal Obligation: Processing is necessary for compliance with betapk's legal obligations under applicable Philippine laws, including AML regulations, gaming regulations, tax reporting requirements, and data protection law.
- Legitimate Interests: Processing is necessary for betapk's legitimate business interests — including fraud prevention, platform security, and service improvement — provided that such interests are not overridden by your fundamental rights and freedoms.
- Consent: Where betapk relies on your consent as the legal basis for processing (for example, for the sending of promotional communications), you may withdraw your consent at any time by contacting betapk's support team or adjusting your Account communication preferences.
06 Data Sharing & Disclosure
betapk does not share your personal information with third parties except in the following circumstances:
- Payment Service Providers: betapk shares necessary financial data with payment processors (including GCash, Maya, BPI, BDO, Metrobank, 7-Eleven, USDT network operators, and Coins.ph) solely to facilitate the processing of your deposits and withdrawals.
- Game Content Providers: betapk's platform integrates game software from licensed studio partners. These providers may receive limited technical data (such as session tokens and bet identifiers) necessary for game operation. They do not receive personally identifiable information beyond what is technically required.
- Identity Verification Service Providers: betapk may use third-party KYC and identity verification services to process government ID documents and biometric verification data submitted by Players for account activation purposes.
- IT and Infrastructure Providers: betapk uses third-party cloud hosting, content delivery, and IT support services. Service providers operating in these capacities process personal data on betapk's behalf and are bound by data processing agreements consistent with the DPA.
- Regulatory and Law Enforcement Authorities: betapk will disclose personal data to government authorities, regulatory bodies, or law enforcement agencies where required to do so by law, court order, or regulatory directive, including PAGCOR and the Anti-Money Laundering Council (AMLC).
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of betapk's business, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this Policy.
Third-Party Contracts: All third-party service providers engaged by betapk who process personal data on betapk's behalf are required to enter into data sharing or data processing agreements that impose data protection obligations consistent with the requirements of the DPA and this Privacy Policy.
07 Data Retention & Deletion
betapk retains personal data for no longer than is necessary to fulfil the purposes for which it was collected, or as required by Applicable Laws. The following general retention periods apply:
- Account Data: For the duration of your active betapk Account and for a minimum of five (5) years following account closure, as required for compliance with AML record-keeping obligations.
- Financial Transaction Records: A minimum of five (5) years from the date of each transaction, in accordance with Philippine AML regulations and tax reporting requirements.
- KYC and Identity Verification Documents: For the period required under applicable regulations and betapk's AML compliance obligations, which may extend for up to five (5) years following the end of the business relationship.
- Customer Support Records: For a period of two (2) years from the date of the most recent support interaction, or longer where a dispute or legal proceeding remains unresolved.
- Marketing Consent Records: For the duration of the consent period and for a reasonable period thereafter to demonstrate compliance.
Upon expiry of the applicable retention period, betapk will securely delete or anonymize personal data such that it can no longer be attributed to a specific individual. Where immediate deletion is not technically feasible, betapk will isolate the data from further processing until deletion is possible.
08 Security Measures
betapk implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include:
- SSL/TLS Encryption: All data transmitted between your device and the betapk platform is encrypted using industry-standard Secure Sockets Layer (SSL) / Transport Layer Security (TLS) protocols.
- Password Security: Passwords are stored in hashed form using industry-accepted cryptographic hashing algorithms. betapk staff cannot access plain-text passwords at any time.
- Access Controls: Access to personal data within betapk's systems is restricted on a need-to-know basis. Staff with access to personal data are subject to confidentiality obligations.
- Two-Factor Authentication: betapk offers optional two-factor authentication (2FA) via SMS OTP on registered Philippine mobile numbers to enhance Account security for Players.
- System Monitoring: betapk's systems are monitored for suspicious activity, unauthorized access attempts, and data breaches using automated detection tools.
- Data Breach Response: In the event of a personal data breach that poses a real risk of serious harm to data subjects, betapk will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected individuals in accordance with NPC requirements.
Your Role in Security: While betapk maintains robust technical security measures, the security of your Account also depends on you. betapk strongly recommends enabling 2FA on your Account, using a unique and strong password, and never sharing your login credentials with any third party. betapk staff will never ask for your password.
09 Cookies & Tracking Technologies
betapk uses cookies and similar tracking technologies on the Platform to enhance the user experience, maintain session state, analyze usage patterns, and support security functions. The types of cookies used by betapk include:
- Strictly Necessary Cookies: Essential for the operation of the Platform, including maintaining your login session and enabling secure navigation between pages. These cookies cannot be disabled without impairing core platform functionality.
- Functional Cookies: Used to remember your preferences and settings (such as language preferences and responsible gaming settings) to provide a more personalized experience.
- Analytics Cookies: Used to collect aggregated, anonymized data about how visitors interact with the betapk Platform, enabling betapk to improve performance, fix technical issues, and understand usage patterns.
- Security Cookies: Used to detect and prevent fraudulent activity, unauthorized access attempts, and bot traffic on the Platform.
You may manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Platform. betapk does not use cookies to track your browsing activity across unrelated third-party websites.
10 Minors & Age Policy
The betapk Platform is strictly intended for adults who are at least twenty-one (21) years of age. betapk does not knowingly collect personal information from individuals under the age of 21 for the purpose of gaming account registration or related services.
betapk conducts mandatory age verification as part of the KYC process applicable to all Player accounts prior to enabling withdrawal functionality. Where betapk discovers or has reason to believe that personal data has been collected from an individual under the age of 21 — whether through misrepresentation or otherwise — betapk will immediately suspend the relevant Account, delete the personal data collected from the minor to the extent legally permissible, and retain only the minimum records necessary to comply with applicable legal obligations regarding the incident.
betapk encourages parents and guardians to take appropriate measures to prevent individuals under 21 from accessing online gaming platforms, including the use of parental control software and monitoring of minors' device usage.
11 Your Rights Under the Data Privacy Act
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal information processed by betapk. You may exercise any of these rights by contacting betapk's Data Protection Officer through the contact details provided in Section 14 of this Policy.
Right to Access
You have the right to request a copy of the personal information betapk holds about you and information about how it is being processed.
Right to Correction
You have the right to request correction of inaccurate or incomplete personal information betapk holds about you.
Right to Erasure
Subject to applicable legal retention requirements, you have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected.
Right to Object
You have the right to object to the processing of your personal data where betapk relies on legitimate interests as the legal basis, or to opt out of direct marketing communications.
Right to Block
You have the right to request that betapk suspend processing of your personal data in certain circumstances, such as while a dispute about accuracy is resolved.
Right to Data Portability
You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format where technically feasible.
Right to Withdraw Consent
Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.
Right to Lodge a Complaint
You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe betapk has violated your data privacy rights under the DPA.
betapk will respond to verifiable data subject requests within thirty (30) days of receipt. Where a request requires additional time due to complexity or volume, betapk will notify you of the reason and the expected timeframe for response. betapk may request proof of identity before processing a data subject request to prevent unauthorized disclosure of information to third parties.
12 Cross-Border Data Transfers
In the course of providing its services, betapk may transfer personal data to third-party service providers whose infrastructure or operations are located outside the Philippines — for example, cloud hosting providers, game studio partners, or KYC verification services operating from other jurisdictions.
Where personal data is transferred outside the Philippines, betapk ensures that appropriate safeguards are in place to protect the data in accordance with the requirements of the DPA. These safeguards may include standard contractual clauses, data processing agreements, or transfers to jurisdictions that provide an adequate level of data protection. betapk will not transfer personal data to a foreign country or international organization unless such safeguards are in place and the transfer is consistent with the DPA's requirements regarding cross-border data flows.
13 Updates to This Privacy Policy
betapk reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, our data processing practices, or the nature of the services we provide. The most current version of this Privacy Policy will always be accessible at betapk.cam/privacy-policy. The "Last Updated" date at the top of this document reflects the date of the most recent revision.
Where changes to this Privacy Policy are material — meaning they significantly affect how betapk processes your personal data or your rights as a data subject — betapk will provide notice of the changes through an on-site notification on the Platform, and where feasible, through communication to your registered mobile number or email address. Your continued use of the betapk Platform following notification of material changes constitutes acceptance of the revised Privacy Policy.
14 Contact Us & Data Protection Officer
If you have any questions, concerns, or requests regarding this Privacy Policy or betapk's personal data processing activities, you may contact betapk's Data Protection Officer or customer support team through any of the following channels:
- Live Chat: Available 24/7 directly on the betapk.cam Platform — the fastest way to reach us for general enquiries.
- Facebook Messenger: Available via betapk's official Facebook page — suitable for account-related and general support enquiries.
- Viber: Available via betapk's registered Viber contact number for direct messaging support.
- Email: [email protected] — for formal data subject access requests, complaints, and DPO correspondence, please mark your message "Privacy / DPO Request" in the subject line.
betapk's customer support team operates 24 hours a day, 7 days a week on Philippine Standard Time (PST / GMT+8) and communicates in both Filipino and English. Formal data subject requests submitted via email will receive a written acknowledgment within one (1) business day and a substantive response within thirty (30) calendar days.
National Privacy Commission: If you are not satisfied with betapk's response to your data privacy concern, you have the right to file a complaint with the National Privacy Commission of the Philippines. Information on how to file a complaint with the NPC is available on the NPC's official website.
Your Data. Your Rights. Our Commitment.
betapk handles your personal information with transparency, purpose, and care — just as you'd expect from a platform built for Filipino players. Ready to experience betapk for yourself? 21+ only. Please play responsibly.